“Fail” by Support

What is going on, “Australian Consumer Law has teeth” according to a client of AWS, and we will be discovering what is acceptable and what you can charge for as a service.

The businessBUILDERS GLOBAL have brought to our attention details of a year long study, regarding the Product offered by Amazon Web Services.

Support is provided when you pay !, but what happens when the product you buy does not meet the description of your expectations.

So can you get support for a product that fails to deliver.

The simple answer is YES !, you are entitled to advise and or demand that you receive the Product or Service you have paid for.

More on this subject shortly.

 

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